Privacy Policy

Last updated: 5 November 2026

Who we are

Jobtell is made and operated by Aziz Tetik, an individual developer, Esentepe Mahallesi 8809 Sokak No: 2, Çiğli, İzmir, Türkiye. Contact: aziztetik35@gmail.com.

What the app stores on your phone

Your company details and logo.
Jobs, customer names, addresses and notes.
Job photos, their capture time, stage, captions and notes.
The location of each photo (GPS position and place name), when "Save location with photos" is on.
Written service reports: customer contact and equipment details, report text, parts, prices, and the customer's signature (kept as drawn lines, not as a photo).

The app works from this phone copy, also without internet.

Account and cloud backup

You can sign in with your Google account. Google tells us your name, your e-mail address and the link to your profile picture. We do not receive your Google password. Google's privacy policy applies to the sign-in itself. When you are signed in, the app backs up your data to our secure cloud servers, so you can get it back on a new phone:

Your name, e-mail address and profile picture link from your Google account.
Your company details and your logo.
Your jobs: names, customer names, addresses, notes, status and dates.
Your photo details: capture time, stage, captions, notes, location (position and place name), and size.
Your written service reports, with prices and signature lines.
Photo images. The free plan backs up the images of 10 photos. Pro has no limit.

Your data is stored under your account. Access rules in the database allow only you to read or change it. Team jobs are the exception: the people of your team can see them (see "Teams" below). Data is encrypted in transit and at rest by our cloud hosting providers. We do not sell your data, we do not use it for advertising, and our staff do not look at your photos.

You need a Google account to use the app. When you sign in, your data is backed up as described above.

Teams

A Pro user can create a team and invite people with an invite code. Teams are optional. When you are in a team:

The people in your team see your name (the name you give, or the name of your Google account) and your e-mail address, and your role (owner, manager, technician or viewer).
Team jobs, with their photos, places and service reports, are shared with everyone in the team. The owner and managers can change all team jobs. A technician can change the jobs they made or that are assigned to them. A viewer can only look.
Team jobs are stored in the account of the team owner. They stay in the team when you leave the team or delete your account. Ask the team owner to delete them.
Your personal jobs (the ones you save as "personal") stay private. Nobody in the team can see them.
When you leave the team or the owner removes you, the team jobs are removed from your phone. When the owner deletes the team, the team jobs become personal jobs of the owner.

Where the backup is kept

Backups are kept on servers of our cloud infrastructure providers, who process the data on our behalf and only to provide the backup. Ask aziztetik35@gmail.com for the current list of providers and server regions.

Delete your data

In the app: Settings → Backup → Delete account and backup. This deletes your account and all backed-up data, including images. Jobs on your phone stay until you delete them or the app. You can also ask by e-mail: see how to delete your data.

If you sign out, the app first sends the last changes to the backup, then removes the jobs, photos and company details of that account from the phone. The backup stays in your account until you delete it, and comes back when you sign in again. Photos that were not in the backup (free plan limit) are deleted with the sign-out; the app warns you first. If another account signs in on the same phone, the app first removes the data of the previous account from the phone. That data stays in the backup of the previous account.

Location

The app asks for location access "while using the app" only. It reads the position when you take a photo, to stamp the photo. The phone's own geocoding service (Apple or Google) turns the position into a short place name. You can switch this off in Settings → Photos, or deny the permission. When you use the backup, the position of a photo is saved with the other details of that photo.

Data sent for AI captions

When you ask for an AI caption (or switch on "AI caption after each photo"), the app sends to our caption service: a reduced copy of that one photo (about 768 pixels wide), its stage, your trade, the job title, your note on that photo and the app language. The service sends it to Anthropic (Claude API) to write the caption. We do not send customer names, addresses or location data.

Our caption service does not store photos or captions. It keeps only usage counters per anonymous user ID (to apply the free and monthly limits) and a cached subscription status for up to one hour. Anthropic processes the data on our behalf under its commercial terms.

Do not photograph people or personal documents for AI captions without their permission.

Voice dictation

When you dictate a report, the speech recognition service of your phone (Apple or Google) turns your voice into text. Their privacy terms apply. Jobtell does not record or store your voice.

Data sent for AI report writing

When you let the AI write a service report, the app sends to our report service: the dictated text, the report language, your trade and the equipment field. When you choose another language for the PDF, it also sends the report text for translation. The service sends it to Anthropic (Claude API) to write or translate the report. Customer names, addresses, photos and signatures are not sent. The report service does not store texts. It keeps only usage counters per anonymous user ID. Without AI, the app writes the report on the phone with its own rules.

Maintenance reminders

Reminders are scheduled on your phone as local notifications. No reminder data is sent to us. When you back up, the reminder date is saved with the report.

Purchases

Subscriptions are processed by Apple App Store or Google Play. We use RevenueCat to check subscription status. When you are signed in, your account ID is used as the user ID there, so Pro follows you to a new phone. We do not receive your card details.

Your rights

For any request under GDPR or KVKK (access, correction, export, deletion, objection), contact aziztetik35@gmail.com. We answer within 30 days.

On the free plan the app shows ads from Google AdMob: a small banner on the home screen, sometimes a full-screen ad after you share a PDF, and short ads that you choose to watch for extra free jobs or AI captions. Pro users and members of a Pro team see no ads. There are no ads in your PDF reports.

To show and measure ads, Google AdMob receives your device's advertising ID, IP address, approximate location and information about the ads you see and tap. Google uses this under its own privacy policy: How Google uses information in ads. In the EEA, the UK and Switzerland the app asks for your consent before personalised ads; you can change your choice at any time in Settings → Ad privacy choices. You can also reset or delete your advertising ID in your phone's Google settings.

When you watch an ad for extra AI captions, Google tells our server that you watched it, with your account ID, so we can add the captions to your account.

Analytics

The app contains no analytics tools.

Children

The app is a business tool and is not directed at children.